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Enterprise Managed Services

Benefit from Industry-Leading Services and Technology Solutions, Cost Savings and Ease of Doing Business with Entisys360

Entisys360 is committed to helping our clients maintain the maximum value of their technology investments, and to freeing up their team members to focus on more strategic business initiatives

Through our Enterprise Managed Services (EMS), we help you align your business initiatives with evolving industry trends and obtain a clear understanding of the impact that future technologies will have on IT business value.

Enterprise Support Services

Entisys360 enables you to offload enterprise infrastructure management, freeing up your technical resources to focus on business initiatives that drive greater value for your organization.

  • 24x7x365 Support Desk
  • Administrative Services
  • Cloud, On-Premises or Hybrid environments
  • Tier 1 Team Enablement
  • Tier 2 & 3 Incident Management
  • Defined Report, Service Quality Validation & Continuous Improvement
Lifecycle Management Services

Entisys360 provides proactive maintenance services that help you increase the return on investment you have made in your virtualization and cloud infrastructures, over the long-term

  • Monitoring and alerting
  • Patch Management
  • Endpoint management & protection
  • Email Integrity& Protection
  • Inventory Management
Infrastructure Management Services

Entisys360 enables secure access to essential resources from anywhere, helping businesses and their workforces remain flexible and resilient.

  • Network Infrastructure
  • Hardware & Software Updates
  • Capacity Management
  • Application Management
  • Platform and Application Management & Monitoring
Microsoft Support Services

Entisys360’s services and expertise provides you with access to the high quality support and services that enable you to drive success with your Microsoft investments.

  • Support across all deployments including on- premises, hybrid, and cloud​
  • Prioritized break/fix support
  • Access to onsite support ensuring your most critical issues are quickly resolved
  • Scheduled IT health checks
  • Training to help optimize your technology and IT staff

Our Suite of Enterprise Managed Services

Enterprise Support Services

If you have a simple or complex environment Entisys360 can help operate all or a subset of your IT service offerings from our pool of resources.​

24x7x365 Support Desk

  • After hours on-call support 
  • Scalable service levels 
  • Administrative Services
    • Move, add & change tasks users, systems & applications 
    • Third-party run and or governance of critical IT processes 
    • Monitoring, patching, change management and SLA management
  • Cloud, On-Premise or Hybrid Environments
  • Tier 1 Team Enablement
    • Supplement specific or many roles and tasks 
  • Tier 2 & 3 Incident Management
    • Tier 1 escalation to our staff for advanced issues 
    • Technology & vendor agnostic across complex environments 
    • Escalation to internal subject matter experts & vendor support
  • Defined Report, Service Quality Validation & Continuous service improvement 

Lifecycle Management Services

Entisys360 is committed to helping our clients maintain the maximum value of their technology investments, and to freeing up their team members to focus on more strategic business initiatives

Through our Enterprise Managed Services (EMS), we help you align your business initiatives with evolving industry trends and obtain a clear understanding of the impact that future technologies will have on IT business value.

Our EMS services include Enterprise Support Services, Lifecycle Management Services, Infrastructure Management Services, and Microsoft Support Services.

Entisys360 provides organizations with expert resources to manage the operational and lifecycle activities associated with IT infrastructure. Our experienced team applies a best practice approach to ensure key components of the IT infrastructure are professionally managed, allowing IT personnel to focus on delivering value to the business.

Our Suite of Lifecycle Management Services

Asset & Inventory Management

Email Integrity
& Protection

Endpoint Management
& Protection

Monitoring
& Alerting

Patch
Management

Infrastructure Management Services

Entisy360 partners with clients to provide dedicated resources to their internal support roles through staff augmentation or fully-managed Infrastructure environments.

Our staff apply industry best practice and proven methodologies to ensure partners are delivering maximum value to their business clients.

IT infrastructure services we can supplement or manage for you​

  • Microsoft 
  • Citrix 
  • Storage
  • Networking 
  • Backup & Recovery
  • Monitoring

Hardware & Software Updates

  • OS
  • Firmware
  • Application
  • Appliance & Device

Capacity Management

  • Reporting & trend analysis
  • Industry best practice for right-sizing 

Application Management

  • Commercial Applications
  • In-house applications
  • Leverage knowledge, internal and vendor resources 

Platform and Application Management & Monitoring

Microsoft Support Services

Microsoft relies on its partners to provide support for both Cloud and Non-Cloud Microsoft products. And as a Microsoft Gold and CSP partner, Entisys360 is required to provide support for our Microsoft clients.

Entisys360’s Microsoft Support Services are designed to optimize our clients’ Microsoft investments. Their organization will benefit from complete, end-to-end on-shore managed support across the full Microsoft platform, which will enable them to expand their capabilities in the cloud and collaborate more strategically with Microsoft.

Supports solutions offerings include:

Cloud
Cloud Service Provider (CSP)

  • Microsoft 365 – User, Group, Email, License administration
  • Microsoft Azure – Infrastructure administration

On-Premises
Microsoft Premier Support

  • Reactive Support – Fix what is not working
  • Advisory Support – Educate, Plan & Tune
  • All current Microsoft products (non-government)

Hybrid
Entisys360 Unified Support

  • Entisys360 provided support (backed by Microsoft Premier support)
  • Entisys360 staff provided Reactive support – Break/Fix
  • Entisys360 staff provided Advisory Support – Educate, Plan and Tune
  • BI Reporting, Customer Success & Optimization options

Contact us today.

Learn how Entisys360 can help you achieve your technology goals through our industry-leading IT consulting services, while driving efficiency and significant cost savings.

For more information about Entisys360’s Enterprise Managed Services, contact us at EMS@Entisys360.com.

Our Expertise

Security and Cyber Risk Services

Creating a strategy for managing risk and compliance, while helping to filter the noise of myriad cybersecurity technologies.

Automation and Cloud

Accelerating IT service delivery for our clients through the adoption of agile methodologies that are all part of a systems-oriented approach.

End User Computing

Helping businesses keep infrastructure uptodate, minimizing security risks, and maintaining compliance

Software Defined Data Center

Empowering your enterprise to achieve its full potentialand greatest efficiencyby keeping IT infrastructure operational, available and secure.

Core Infrastructure Services

Offering design, implementation, licensing optimization, and environmental services to ensure the use of Microsoft’s best practices and configurations.

Microsoft Expertise

Helping set goals and establishing benchmarks for the journey toward the successful deployment of Microsoft solutions.

Our Services

Professional
Services

Enjoy a stressfree implementation that comes through the knowledge and experience of our professional services team.

Enterprise
Managed Services

Align your business initiatives with evolving industry trends to obtain a clear understanding of the impact of future technologies.

Cloud Strategy
and Services

Meeting a diverse range of business requirements through deployments that are flexible, scalable, and have the right mix of elements.

Contract
Management

Never miss another maintenance or warranty contract renewal date or pay for unused maintenance contracts or warranties.

Project
Management

Through this service, our project management team takes the lead role in planning, executing, monitoring and closing projects.

Our Markets and Market Support Vehicles

Business

Professional services and nationallyrecognized expertise that align perfectly with the trends and challenges facing a variety of industries.

Healthcare

Recognizing the unique challenges faced by healthcare IT organizations, and offering understanding, capabilities, and trusted relationships.

Public Sector

Helping organizations contain costs maintain high availability while finding new ways to increase security, compliance and more.

Group Purchasing

Industryleading IT consulting services and technology solutionsaccessed through a streamlined contracting process.

Resources

Events

Learn about our upcoming events and webinars.

Solutions Literature

Accesstodownloadable assets with information on solutions and services offerings.

Blog

Gain expert technical insights around today’s leading enterprise technologies and solutions.

Press Releases

Read news and updates from the Entisys360 team.

News Stories

Learn about new developments with Entisys360 and our team.

About Entisys360

About Entisys360

Our mission, vision, leadership and team

Accolades

Notable industry awards and recognition

Privacy

Entisys360’s and its commitment to privacy

Community

Our commitment to the community

Careers

Entisys360 Career opportunities

Contact Us

Entisys360 locations and contact resources