CLIENT ENGAGEMENT WITH ENTISYS360
Engaging with Entisys360’s on Automation and Cloud projects is a multi-phased process.
The first phase of the project includes discovery, where our goal is to get a full understanding of your business requirements, provide education about the various technology solutions that can meet those requirements, and establish alignment with all key stakeholders involved in the project. This upfront alignment is key to ensuring that everyone understands value the project will bring to your company as a whole. Furthermore, it is also important that your executive sponsor for the project be involved every step of the way, as without their support, the project could be placed in jeopardy further down the line due to unexpected cost overruns or failure to capture all requirements.
The second phase of the project is known as the “envisioning phase,” which consists of multiple interviews with stakeholders to understand your current environment, processes, systems and main challenges to get a clear picture of what types of projects– not specific technologies– are needed to address the stated business requirements. Some high-level design also occurs in this phase.
The third phase is the design phase. Here, the Entisys360 team establishes what the overall technology solution will be and determines tradeoffs (i.e., costs vs. benefits) between certain technologies that satisfy the business requirements. The goal is to balance functionality with ease of use, design, cost, provisioning capabilities and available support. During this phase, we will also develop a project plan and formulate the logistics with you and your team.
The next phase of the project is the implementation of the technologies and processes that make up your project. It’s important to understand that at Entisys360, we don’t consider implementation the final phase. We encourage a continual improvement approach to the solution over the course of ongoing business cycles. Since your business requirements are constantly evolving, so should the solutions that support those requirements.