Client Engagement 2017-06-29T11:39:38+00:00

Client Engagement with Entisys360

Engaging with Entisys360’s Digital Transformation Practice is a multi-phased process.

The first phase of the project typically includes a client workshop where our goal is to get a full understanding of their business requirements, provide education about the various digital technology solutions that can meet those requirements, and establish alignment with all key stakeholders in the project. This up-front alignment is key to ensuring that everyone understands value the Digital Transformation project will bring to the company as a whole. Furthermore, it is also important that the executive sponsor of the project be involved every step of the way, as without their support, the project could be placed in jeopardy further down the line due to unexpected cost overruns and failures.

The second phase of the project is the “envisioning phase,” which consist of multiple interviews with stakeholders to understand the client’s current environment, processes, systems and pain points to get a clear picture of what types of projects, not specific technologies, are needed to address the stated business requirements. Some high-level design also occurs in the phase.

The third phase is the design phase. Here the Entisys360 team establishes what the overall technology solution will be and determines tradeoffs (i.e. cost vs. benefit) between certain technologies that satisfy the business requirements. The goal is to balance functionality with ease of use, design, cost, provisioning capabilities and available support. During this phase, we will also develop a project plan and formulate the logistics.

The next phase of the project is the implementation of the technologies and processes that make up the project. It’s important to understand that at Entisys360, we don’t consider implementation the final phase. We encourage a continual improvement approach to the solution over the course of ongoing business cycles. Since business requirements are constantly evolving, so should the solutions that support those requirements.